OUR POLICY

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1. Same Day / Holiday/ Sunday delivery in only possible in major cities. Our order form will not allow you to order on certain date if delivery is not available.

2. All transactions are paid in US Dollar will be billed by our US bank Merchant account and will appear as "Pakistan Gift Courier  Inc" on your credit card statement.
All Foreign currency transaction will be billed in customers local currency as showed on website.

3. Order Once placed cannot be cancelled as it is booked with suppliers and couriers.

4. . Every effort shall be made to deliver exactly the same product as ordered. However, at times it may not be possible due to reasons beyond our control, such as non-availability in a certain region/city or the seasonal constraints.

5. The Pictures are for guidance purpose and may differ from actual product, However we fully guarantee the quality and quantity of the product mentioned on our website..

6. We reserve the right to offer substitute products for equal or greater value, incase of unavailability.

7. Customer can give special instruction as a request, however we do not guarantee to fulfill request(s) and no refund or cancellation is possible if request are not fulfilled.

8.  We offer same day delivery service in all major cities, however During occasion its always advisable to check out website before placing same day orders.

9. In event of supply difficulty, we reserve the full rights to replace flower colors and cake flavors and deliver items at separate times

10. Complaints on quality and service should be registered within 24 hours after delivery,  We do not offer refund, only replacement will be offered in such case,  The product should be in its original unused form for return. Our customer service department will investigate the complaint. We do not entertain any complaints for food meals and dunkin donuts as these   products cannot be tasted before delivery nor they offer any replacement to customers.

11. If your order is on hold due to address problem or incorrect telephone number provided  then in such case a refund will not be offered and we will redeliver the item next day, This will void all warranties on product quality, as your items are purchased and they go in our storage and loose its freshness

12.We can never predict what awaits us, traffic jams, suppliers items not ready for delivery,  law and order issues, rainy weather, we unfortunately can't guarantee delivery times, we will try our best to deliver within office hours though.

13.Greeting cards are subject to availability and maybe replaced with another type or paper message incase of unavailability.

14.We do not offer any time stipulated delivery, Our delivery timings are from 11:30 am to 8:30 Pm.